Overview:
HeartBeam Inc. (NASDAQ: BEAT) is a Santa Clara–based medical-technology company that received FDA 510(k) clearance in December 2024 for its cable‑free, synthesized 12‑lead ECG system, designed to provide high-fidelity arrhythmia assessments via a credit-card-sized device . To prepare for commercialization, the company launched its Early Access Program in March 2025, recruiting physicians and patients for real-world feedback ahead of broader rollout.
Role:
I was brought on as the sole marketing consultant for HeartBeam’s Early Access Program. My responsibility was to produce clear and engaging onboarding and educational materials – including in-clinic brochures, digital assets, and a step-by-step demo video – to support both clinicians and patients through program enrollment, training, and device usage.
Deliverables Included:
Bifold brochures for in-clinic use, introducing product benefits and trial protocols
One-sheets summarizing key features, device handling steps, and clinical insights
Digital versions suitable for email distribution and virtual onboarding sessions
Step-by-step demo video I wrote and directed to serve as the core educational asset, guiding both physicians and patients through setup and use.
Process:
Stakeholder alignment: Collaborated with clinical and regulatory teams to define key messaging and compliance needs
Audience-targeted content: Structured messaging for two audiences – physicians (e.g., clinical performance, trial logistics) and patients (ease-of-use, safety, onboarding steps)
Video production: Single-handedly scripted, directed, and shot the program’s step-by-step demo video using an iPhone. Delivered the final asset in one week on a $500 budget.
Visual storytelling: Used consistent branded design, icons, and flow diagrams to illustrate the 4-week program
Print-to-digital consistency: Ensured digital versions maintained readability and fidelity on screens, with interactive elements added for virtual delivery
Iterative feedback: Incorporated user feedback from pilot clinics to refine clarity, tone, and visual hierarchy
Outcome:
Scalable assets with high engagement: Materials became the primary educational tools during patient and clinician onboarding, currently used across every clinic in the Early Access program (ongoing)
Pilot program boost: Positive feedback from physicians and patients on clarity of collateral, aiding smooth onboarding of first participants
Early Access Program Bifold Brochure
Timeline I built in Miro to storyboard the demo video
Step-by-step demo video